Charting / notes policy (JaneApp) — Associate Handbook

Purpose: Ensure clinical documentation is complete and timely for every session.

Policy

• All session notes must be entered into JaneApp for all sessions completed.
• Notes are recorded within JaneApp in the Notes section under the profile of any given client.

Timing expectation

• Notes should be completed as soon as possible after the session, and no later than within 48 hours.

Optional: voice-to-text

Associates can use a voice-to-text app (e.g., Spokenly) within JaneApp to complete notes more easily and in a more timely fashion, if they choose.

Why this matters

• Clinical quality and continuity of care
• Risk management and professionalism
• Internal consistency across the clinic

If you’re behind on notes

• If you fall behind, let admin/Katherine know early so you can make a plan to catch up.