DRAFT — If something breaks / supplies run out (Associate Handbook)

OWNER TO FILL IN: confirm where issues should be reported (email/text/Chat) and who owns fixes.

Goal

Make it easy to report issues without things silently degrading.

If something breaks

• Message admin with:
  • what broke
  • when you noticed
  • urgency (can sessions still run?)

Office emergency (urgent)

If there is an office/workplace emergency:

• Please notify Katherine right away.
• If needed, please also contact Frank (building emergencies/concerns): 604-729-8408.
• If urgent, please also contact Reliance Properties:

  • Building Maintenance & Help Desk: 604-694-8892

    help@relianceproperties.ca

    www.relianceproperties.ca/help

  • After-hours emergency line: 604-683-2404
  • Reliance Properties building emergencies contacts: Building emergencies — Reliance Properties contacts

If you have been provided a suite-specific contact, please also use it as appropriate:

• Phone: 604 694 8687
• Email: Admin@relianceproperties.ca

Related emergencies (cross-reference)

• For client safety / clinical escalation:
  • Safety checklist — what to do first
  • Suicide assessment checklist

If supplies run out

• Note what’s out (Kleenex, etc.)
• Message admin so it can be replenished